Privacy policy.

Effective Date: 01/01/25

TheCozyLoo.com (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy (“Policy”) describes how we collect, store, process, and share your personal information. We comply with all applicable privacy regulations, including:

  • California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)

  • Colorado Privacy Act (CPA)

  • Utah Consumer Privacy Act (UCPA)

  • Connecticut Data Privacy Act (CTDPA)

  • Virginia Consumer Data Protection Act (VCDPA)

By using our site, you agree to the practices described in this Policy.

1. Scope of This Policy

This Policy applies to your interactions with TheCozyLoo.com, including when you:

  • Use our website or services

  • Engage with us through emails, newsletters, or social media

  • Access any feature or content linked to this Policy

This Policy does not cover third-party applications, websites, or services that may be linked on our site. Please review their respective policies directly as we are not responsible for their practices.

2. Personal Data We Collect

a. Types of Personal Data

We collect the following types of data:

  • Account Information: Name, email address, and login credentials

  • Payment Information: Billing address, phone number, and payment details (such as credit card information)

  • Demographic Data: Age, gender, and other demographic information

  • Device and Usage Data: Information from cookies and other tracking technologies

b. Sources of Personal Data

  • Directly from You: When you create an account, make a purchase, contact us, or subscribe to our newsletter.

  • Automatically Collected Data: Information such as IP addresses and browsing behavior.

  • From Third Parties: Information from payment providers, analytics services, and social media platforms if you log in through these services.

3. How We Use Your Data

We use your information to:

  • Provide and Improve Services: To deliver products, maintain functionality, and improve our services.

  • Process Payments: Securely manage payment information and transactions.

  • Communicate with You: For support, updates, promotions, and relevant notifications.

  • Security and Fraud Prevention: To authenticate user access and prevent unauthorized use.

4. Legal Basis for Processing

We rely on the following legal bases to process your data:

  • Consent: When you sign up, interact, or consent to use specific services.

  • Contractual Obligation: To process orders and deliver requested services.

  • Legitimate Interests: For analytics, fraud prevention, and improvements.

5. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. You can control your cookie settings in your browser. For more details on how we use cookies, please see our Cookie Policy section.

6. Data Sharing and Disclosure

We may share your data:

  • With Service Providers: Such as hosting providers, payment processors, and customer support.

  • For Legal Compliance: If required by law, in response to legal processes, or to protect our rights.

  • Third-Party Analytics: We use Google Analytics to understand usage patterns on our site. You can opt out of Google Analytics by visiting their opt-out page.

7. Data Retention

We retain personal data only as long as necessary for the purposes described or as required by law. Once no longer needed, data is either deleted or anonymized.

8. International Data Transfers

Your data may be processed on servers outside your region. We take all reasonable steps to ensure secure international data transfers in compliance with applicable privacy laws.

9. Security Measures

We use encryption and other safeguards to protect your data. Access is restricted to authorized personnel only, and we regularly review our security practices. If a data breach occurs, we will notify affected users as required by law.

10. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Request correction of inaccurate data.

  • Deletion: Request deletion of your data under certain circumstances.

  • Opt-Out: Choose not to receive marketing communications.

  • Withdraw Consent: Withdraw previously granted consent at any time.

To exercise any of these rights, contact us at hello@thecozyloo.com

11. Children’s Privacy

We do not knowingly collect data from children under 13. If we become aware of such data, we will delete it.

12. Changes to This Policy

We may update this Policy as needed. Changes will be posted on this page, and continued use of our site indicates acceptance of the updated terms.

13. Contact Us

If you have any questions, please reach out to:

  • Email: hello@thecozyloo.com